If you’ve ever had to contact customer support at amazon.com and wanted to do so by phone, you’ve probably run into the same roadblocks that I have. The number is nowhere to be found on the customer support pages.
One intrepid reporter, Timothy Noah of slate.com, managed to track it down by calling a corporate number he found on an investor relations page and asking the operator for customer service. Here’s the number he was given: 1-800-201-7575.
A blogger who goes by the handle “Not Martha” took a more conventional route and looked up amazon.com in the Seattle phone book. Here’s the number she found: 206-266-2992.
Thanks to Timothy and Not Martha, Christmas will be a little bit less frustrating for a whole lot of online shoppers.